Onsite IT support Page Personnel 08-11-2023

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  2. Onsite IT support Page Personnel 08-11-2023

Werken in Leek

 

Introductie vacature 

The Onsite Support Engineer will be the main responsible for all the IT services provided in the Amsterdam office and to the users located in the Netherlands. This is a client-facing role where you will work closely with all departments across the business.

Description

This role will revolve around all the different elements that keep the team's technology operational, this includes setup & troubleshooting of hardware, assisting corporate IT services (workplace, communications, O365…) issues, inventory management, and working closely with the Corporate IT team to deploy and support the services for the users located in the Netherlands.

Configure and fix hardware for the group and workplace.
Maintain and oversee the supplies and equipment inventory.
Assist users that run into issues with the corporate IT environment, including networks, PCs, smartphones, O365, videoconferencing, and mobile devices.
Provide assistance to users with office use, including printer, Wi-Fi, and other related difficulties.
Help provide a seamless and effective user and hardware onboarding and offboarding procedure.
answering and resolving end user and VIP technical questions
Troubleshooting desktop
Oversee and plan the installation of equipment, patching, and office cabling.
Agile mass/critical incident escalation
primary contact for assistance with hands and eyes
collaborating with the corporate IT team to determine and apply adjustments to deal with typical problems
helping to implement projects and roll out equipment

Vacature eisen

  • 3-5 years of experience IT technical support
  • Strong technical understanding of Office365 and supporting users in it (online and on-site)
  • Experience with access and user security best practices
  • Experience in supporting Windows Desktop
  • Able to solve hardware issues with urgency
  • Can work well under pressure and with conflicting priorities
  • Have outstanding communication skills both written and verbal
  • Strong understanding of inventory management and procurement
  • Strong grasp of networking fundamentals TCP/IP DNS DHCP
  • Ability to provide VIP support both remote and face to face
  • Able to be self-sufficient and driven
  • Have the ability to work independently, autonomously and take initiative
  • Willing to learn new skills
  • Experience in troubleshooting issues with printers and networks
  • Multilingual and communicative in English and Dutch

 

FunctietitelIt Service Support Representative
Indicatie salaris (min – max]3500 – 4200
OpleidingsniveauMBO
Aantal uren (min – max)32 – 36
Contactgegevensonbekend , 31207948040 http://www.pagepersonnel.nl
Type contractVast
BrancheICT
LocatieAmsterdam, Noord-Holland,Nederland
Soliciteer directhttps://www.aplitrak.com/?adid=c3lsdmlhd2FuZy44NTAyMS41NzJAcGFnZW5sLmFwbGl0cmFrLmNvbQ

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